The
Cisco VOIP telephone system is a powerful, flexible
and user friendly telephone system that scales
from a single office through to national and global
PBX solutions. The system allows your business
to use either VOIP or standard phone connections
for external calls, depending on what it most
appropriate for your business.
Using VOIP your phone system now becomes a software
application that can be programmed to implement
business process, including menu systems, auto-cuing,
voice mail notifications and call diverts. A user
friendly front-end allows each phone to be easily
programmed.
Using your existing data links between your offices
the Cisco VOIP solution allows you to apply your
business processes to all of your company phones
regardless of their physical location. There is
no additional cost because you are using existing
data connections. Your employees are able to transfer
calls between offices in exactly the same way
they do within their own office. When your employees
relocate offices you are able transfer their extension
and all their personal settings to their new physical
phone in their new office. All of this is done
through a user friendly front end application.
Your business can use either VOIP or a standard phone connection with the Cisco VOIP solution, depending on what is right for your business.
Some of the key benefits
of the Cisco VOIP phone solution include:
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Menu
System - an auto attendant feature providing
an audio menu system allowing callers to self
direct their call to the most appropriate
department |
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Auto queuing
to handle multiple incoming calls in a cue
system with a messaging service to inform
the callers |
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Voice
Mail notification systems with the voice mail
message sent to the receivers email address |
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Each
user can set their own phone settings via
a web-based software system |
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Software
application that allows you to apply business
processes to your company phone system, offering
a high degree of flexibility in functionality |
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The
choice of VOIP or standard phone connections
for external calls |
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The
phone sets have large LCD screens and connections
for speakers and headsets (including wireless
headsets) |
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Users
can control their phones from their computers,
including dialling from their computer, notification
of incoming calls and answer functionality
from their computers |
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A
range of speaker phone Conference Room solutions
for meeting rooms and boardrooms |
The Cisco VOIP telephone system
uses VOIP internally within your business to take
full advantage of the power of your data network.
An easy to use software application allows business
processes to be developed and implemented on your
company phone system. The business processes include
menu systems directing your incoming calls to
the appropriate people, auto-cuing solutions for
handling multiple incoming calls, call diversions
depending on the day and time and a voice mail
notification system that sends a file to the receiver's
email address with the voice mail attached for
their immediate access.
Orstead's Cisco VOIP installation
service installs all of the components of the
Cisco VOIP solution onto your network and programs
in the business processes, presenting you with
a complete phone solution. A key feature of the
Cisco VOIP solution is that it utilizes your data
network to deliver its enhanced functionality.
At Orstead we specialise in infrastructure and
networking solutions, allowing us to leverage
this experience to deliver our Cisco VOIP installation
& support services.
At Orstead we are a Cisco Registered Partner, a Cisco SMB Specialist Partner and a Cisco Select Certified Partner. Our Technicians are qualified and experienced in the technology and it's installation. Each installation project is carried out within the formal Prince2 project management framework.
Our Cisco VOIP support service provides your
business ongoing support for your Cisco VOIP solution.
Orstead is a Cisco Registered
Partner, a Cisco SMB Specialist Partner and a
Cisco Select Certified Partner and our technicians
are qualified and able to provide support to all
the infrastructure components of your Cisco VOIP
solution, all the programming aspects of your
solution, and support to your employees as the
end users of your Cisco VOIP solution.
Under this service your business is provided access to our IT Help Desk as a managed service to access our technicians as required and you have the option of engaging our technicians for any further project work you wish to carry out.
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